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Facilitating Communication, Connecting People

Translation Services For Your Written Communications

Why Choose ITS for Translation Services?

  • Certified Expertise: We have a team of over 80 language professionals, all certified by reputable associations like STIBC, CTTIC, ATIO, and ATIA. Our certified translations are accepted by IRCC, CRA and other authorities in Canada.
  • Quality Control: All translations go through a quality control process that safeguards the quality and integrity of the product.
  • Client-Centered: We prioritize clear communication, offering tailored proofreading and vetting options to meet your deadlines.
Test Your Materials With Our Focus Groups

Why Choose Us?

  • Rush and regular services available
  • Over 80 professional translators
  • Variety of document outputs — including electronic or hard-copy
  • Desktop publishing and typesetting services
  • Focus group testing for cultural and linguistic suitability
  • All documents are electronically stored and secured on internal servers, and permanently destroyed safely and securely as requested
  • On-site translations including highly sensitive documents are done directly at our office
Silver Lock - Security

Security for Sensitive Materials

We utilize a special security protocol for translation of highly sensitive materials. Reliability cleared, contracted translators work on-site in our translation lab to prepare translation of those highly confidential materials. The material provided to us never leaves our secure offices and is not sent electronically to any other sources but the client who requests it and only as a secure transmission. Most of the time we utilize secure courier services to have completed translations delivered to our clients.

We Translate:

The following are a few examples of the material we translate:

  • Financial reports
  • Technical manuals
  • Victim impact and witness statements
  • Police interviews (audio or written)
  • Personal letters and documents
  • Presentations and brochures
  • Documents to support applications for immigration and permanent residence in Canada

Delivery Formats

At ITS, we can output completed documents in a diversity of formats both in hard and/or electronic copy:

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Power Point
  • Adobe Acrobat PDF
  • Full Adobe Creative Suite including InDesign, Photoshop, Illustrator
  • DVD

Always on time and very professional and enthusiastic.”

Sharon (Burnaby Community Health)

The interpreter was extremely helpful with our elderly client who has hearing difficulties, our client relied on the interpreter throughout the appointment”

Theresa (Orion Health)

Excellent work in a very difficult situation of death of a daughter and mother.”

Joanne (Chilliwack General Hospital)

Excellent services provided, graciously, last minute by your interpreter. Thank you!”

Abbotsford Regional Hospital

Very supportive, positive and a pleasure to work together with. Client and family were pleased with her service. Many thanks!”

Dr. Khurana (Jim Pattison Outpatient Care and Surgery Centre)

Thank you for this essential service. Your interpreter was very good and made the client feel calm.”

Jean (Fraser Valley Physiotherapy and Rehab)

Great job. Thank you so much for coming on short notice. We appreciate it!”

Lisa (Glen Mountain Physio)

Excellent interpreter. Having her return to work with the same client has been very positive for everyone, I love working with her.”

Dr. Bubber (Abbotsford)

Great interpreter, very attentive and compassionate.”

Clinton (Vancouver General Hospital)

Excellent Interpreter. Well done with new, complex information.”

Teresa (Abbotsford Regional Hospital)

Excellent interpretation. Always calm – accurate – demonstrates insight.”

Anita (Abbotsford Regional Hospital)

Very good style, speaking smoothly and integrating with the OT and social worker – allowing smooth conversation.”

Terrance (Chilliwack Home Health)

Communication was smooth with the mother and foster parent."

Michelle (BC Children’s Hospital)

Thank you for all your help with respect to the transcription requests and the professional manner in which you handled them."

Bill (Surrey RCMP)

I can’t praise this interpreter enough! I would like to book her every time.”

Bonnie (Child Development Centre)

Excellent rapport with the client and family; excellent facilitation and interpretation of the conversation."

Grant (Burnaby Mental Health)